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Shipping Insurance is an additional service provided by euShipments.com to support you – online merchants in protecting your eCommerce businesses against the financial impact of lost or damaged shipments during transit. While the service does not directly protect the goods themselves, it provides financial compensation to merchants in the rare event that a shipment is lost or damaged, ensuring that you are reimbursed for the value of the affected goods.
At euShipments.com, we understand that even in the best logistics systems, there’s always a small risk of lost or damaged packages. While the percentage of such incidents is exceptionally low, we recognize that even rare occurrences can impact your business. That’s why our Shipping Insurance coverage is designed to support you by minimizing risks and offering quick, straightforward claims processes in case of lost or damaged goods.
Shipping insurance is a protection service that compensates the sender if a package is lost, or damaged during transit. Businesses can purchase shipping insurance for domestic and international shipments, securing their goods and parcels from potential mishaps. Whether you are shipping high-value items, fragile products, or bulk shipments, adding shipping insurance is a strategic decision that provides peace of mind.
When you purchase our Shipping insurance, the insured package is covered up to the insured value, ensuring that reimbursement is available in case of an issue. If a shipment is reported missing, then you can file a claim through our shipping insurance claim process, which allows for faster payments and resolution.
All types of shipments can be insured, including fulfillment, cross-Border and injection point. The insurance is valid for all last-mile partners and delivery methods in our network, including PUDO, lockers, home delivery, and more.
At euShipments.com, we provide a comprehensive insurance solution for your shipments throughout the delivery process.
Full Coverage for Your Products, Parcels and Business Needs
We work with the major shipping carriers for last-mile deliveries in the EU, which allows us to secure shipping insurance coverage for shipments across multiple regions for all your packages.
Cost-Effective and Transparent Pricing
Our shipping insurance costs are optimized to provide maximum protection at competitive rates. Unlike standard carrier options, we analyze the best insurance rates for high-volume shippers, ensuring a balance between insurance coverage and cost of shipping and insurance fees.
Simplified Claims and Quick Reimbursement
Our online merchants can claim immediately in case of lost or damaged packages. The process is handled entirely online, eliminating delays associated with traditional claims filing. The entire communication for you is with our team, regardless of how many countries you deliver to or how many last-mile carriers you deliver with.
International Coverage Without Complications
For businesses managing international shipments, we provide insurance coverage across borders. Our system automatically calculates the insured value and adapts the insurance policy to match regional maximum liability requirements.
For clients using our fulfillment services, adding a shipping insurance service takes part once the partnership is a fact and before the actual shipping begins. The insurance details are negotiated as part of the broader discussion on additional delivery terms. Clients have the flexibility to choose their preferred last-mile delivery solution for each destination, following a consultation with our team. If necessary, shipment insurance terms can also be arranged during this stage.
Integrating parcel insurance into your shipping process with us, in case you have your own fulfillment solution, is based on the following steps:
In case any issues arise with shipments and an insurance claim needs to be made, your account manager will be available to assist with the process. They will also ensure that compensation for damages or lost shipments is processed in a timely manner.
At euShipments.com, we simplify your logistics by providing a single communication channel for all your claims. Instead of managing multiple last-mile couriers separately, our centralized system lets you interact entirely with our team, no matter how many countries or last-mile partners are involved. This reduces administrative burden, speeds up response times, and ensures efficient claim handling, allowing you to focus on growing your business while we handle the logistics.
Taking advantage of our shipping insurance means online businesses can operate with confidence, knowing that there will not be unexpected financial losses during the shipping process. Our seamless claims process, competitive insurance rates, and wide network of major shipping carriers allow you to focus on growth without the fear of lost packages or damaged goods.
Our shipping insurance includes protection against lost packages and damaged shipments during transit if packed appropriately.
You can file a claim online by submitting shipment details, proof of value, and documentation of the issue. There is an account manager available to assist and inform what is the particular procedure.
Yes, our insurance policy extends to international shipments, with flexible options depending on regional regulations.
If you have your own fulfillment processes and to ensure your claim is approved for a damaged or lost shipment, the product must be packed in suitable packaging that protects it during transit. If you’re unsure about the proper packaging, please contact your account manager with us, who will provide helpful tips and guidance based on the type of product you’re shipping.
The percentage of shipments that have claims for lost, damaged, or broken goods is extremely low with us at euShipments.com – at under 0.002%. This highlights the minimal risk of such incidents, but in case they do occur, we are here to ensure compensation for you with our shipping insurance.
