58385345 shipments sent
Choose client interface
Partnering with euShipments.com means working with an all-in-one logistics provider that combines local expertise, advanced automation, and trusted partnerships across Europe.
With euShipments.com, you can focus on growing your business while we handle the Cash-on-delivery collection – quickly, transparently, and in line with your operational needs.
These are the core benefits that make euShipments.com’s Cash-on-Delivery solution a reliable driver of growth for online merchants across Europe:
These benefits make euShipments.com a leading partner for merchants who want a secure, transparent, and performance-driven COD setup across multiple EU countries.
Cash-on-delivery (COD) remains one of the most trusted payment methods for online shoppers – especially in markets where customers prefer to pay only once the order arrives. Instead of relying on online payments, the buyer finalizes the transaction at the doorstep or a preferred location – whether by cash or card. This flexibility removes hesitation, increases trust, and helps shoppers feel fully in control of how the customer payment is made.
For online merchants, COD plays a key role in boosting conversions, reducing abandoned carts, and attracting buyers who prefer in-person delivery payments. By supporting COD, businesses meet real customer expectations, strengthen their brand reputation, and easily unlock markets where customers still prefer to pay upfront at delivery rather than at checkout.
However, managing COD across multiple countries can be challenging – different couriers, different reporting formats, different COD transactions, and different currencies all increase operational complexity.
To simplify this process for our clients, we manage both sides of the COD workflow:
To illustrate how COD becomes a structured and reliable part of your logistics operations, the next sections outline how euShipments.com manages the full Cash-on-delivery collection process.
The COD collection service by euShipments.com is designed for seamless financial coordination between last-mile couriers, merchants, and customers. Every step of collecting payment is automated and built to support long-term growth.
Once a customer places an order with the cash-on-delivery payment option, the shipment travels through the euShipments.com logistics network and reaches its destination.
Depending on the delivery type, the payment collection process may vary. When the order is delivered to the customer’s address, the delivery driver collects the amount due in cash, via mobile payments (Card-on-delivery), or using a mobile card reader for pin-based debit card transactions. For deliveries to courier offices, PUDO locations, or parcel lockers, the local courier partner ensures that the customer payment is collected securely following the local country’s standard procedures.
Once the customer pays, the last-mile courier immediately records the transaction in the system. Each cash collection is documented in a report that includes shipment details, amount, recipient name, payment option, and date of delivery.
This report is transferred digitally to euShipments.com platform- all data is processed automatically to ensure accuracy, full traceability, and consistency across multiple markets.
After verification, all information is stored in a secure, centralized database. Merchants can access up-to-date details on delivery payments, shipping fees, handling charges, or even delivery refusal cases through the euShipments.com’s Client Interface or via API integration.
The Cash-on-delivery (COD) model remains one of the most popular payment methods, particularly for small businesses and eCommerce retailers looking to build trust with new customers. With euShipments, merchants benefit from a transparent and fully optimized COD service that turns complex delivery transactions into a smooth and reliable process.
Immediate Market Access in 17 EU Countries
Offering collect on delivery allows you to sell instantly in markets where online payments are less trusted. By enabling customers to pay upfront at delivery, merchants avoid abandoned carts and expand into regions where COD is still the dominant payment option.
No Need for Local Bank Accounts or Extra Administration
euShipments.com removes the need for local IBAN accounts, local currency accounts, or banking arrangements in every country where you operate. All funds are transferred directly to your chosen bank or fintech account and currency – saving you time, money, and operational complexity.
Reliable Partner Network
Every delivery work is managed by licensed couriers who are responsible for safely collecting payment at the doorstep or at designated out-of-home delivery points such as courier offices, PUDO locations, or parcel lockers. This ensures that every customer payment – whether in cash or through mobile payments (card on delivery) is collected securely and efficiently.
Full Transparency and Traceability
All COD transactions are fully documented, reducing manual errors and administrative work. Automated reporting ensures that many businesses can rely on accurate data, predictable income, and simplified accounting.
Lower Operational Costs and Fewer Barriers to Growth
Merchants avoid setting up foreign bank accounts, managing settlements with couriers, compensating for shipping return fees, and dealing with multi-country compliance. This makes COD an efficient conversion booster and a low-risk expansion strategy.
Multi-Currency Adaptability
COD amounts are collected in 5 EU currencies and paid out in either the original collected currency or your preferred currency. euShipments.com supports transactions in multiple currencies across Europe, giving online businesses the freedom to operate and collect payment in all official EU currencies: EUR, PLN, CZK, HUF and RON. This flexibility simplifies financial management across borders.
Enhanced Customer Trust
Providing Cash-on-delivery collection as a payment method lets customers choose how they prefer to pay – building loyalty, strengthening brand reputation, and helping most retailers meet the expectations of every buyer.
By combining seamless cross-border COD processing with multi-currency support, transparent reporting, and a trusted courier network, euShipments.com empowers merchants to scale confidently across Europe. The service removes logistical and financial barriers, reduces operational overhead, and strengthens customer trust – ultimately helping online businesses expand faster and convert more orders in every new market they enter.
Yes. Depending on the country, the delivery driver can accept cash, mobile payments, or pin-based debit card transactions using a mobile card reader.
Yes. Merchants have full access to transaction reports, confirmed payments, and delivery statuses through the Client Interface or via API integration.
Absolutely. From small businesses and online marketplaces to larger ecommerce businesses, COD remains a common form of payment that lets customers pay conveniently upon delivery.
