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Cash-on-Delivery (COD) Services

Cash-on-Delivery (COD) Services

Cash-on-Delivery (COD) remains a preferred payment method in many European countries, particularly in Central and Eastern Europe (CEE). It provides your customers with the flexibility to pay for their purchases at the moment of delivery.

The COD option should be listed and activated into your online store’s checkout, allowing customers to select their preferred payment method during the purchase process. That boosts trust, improving conversion rates, and aligning with local shopping habits. One of the biggest benefits of COD is that it allows fast access to new markets with no need for expensive financial and resource investments.

Recognizing the importance of this payment option, we at euShipments.com have developed a highly optimized COD service. It helps eCommerce businesses simplify and speed up cash flow and reduce payment delays while offering customers greater flexibility in their transactions.

What Does the Service Include?

We have developed and possess solid expertise in online sales with Cash-on-delivery (COD) in Europe, as well as our own software solution that makes your online sales with COD easier and more accessible than ever.
We provide the COD payment option in 17 EU countries, where it is widely used and preferred by local shoppers.

Combined with our competitive shipping rates, optimized transit times, and access to over 800 delivery methods across our logistics network, you can be confident in meeting and exceeding the expectations of even your most demanding customers.

You could use our COD solution along with the following delivery methods:

  • Fulfilment delivery – our eCommerce fulfillment clients are able to accept COD payments in all COD destinations of our logistics network.
  • Cross-border road delivery – for our clients whose ready-for-delivery parcels we collect directly from their own warehouse locations across the European Union, the COD option is available for deliveries to all 17 EU countries, where we have COD enabled.
  • Injection point – our clients with their own fulfillment and first-mile delivery solutions, who inject parcels in any of our injection point locations, can also benefit from the COD solution.

The two popular payment methods upon delivery are Cash-on-delivery (COD) and Card-on-delivery (COD). Both allow the recipient to pay at the time of delivery, but the key difference lies in how the payment is made. With Cash-on-Delivery, the customer pays in physical cash. Card-on-Delivery enables payment via a card terminal, either debit or credit, offering a more modern and convenient alternative.

In all 17 countries we deliver with COD option to, we provide at least two home and two Out-of-home (OOH) delivery options. For some delivery options COD stands for Card-on-delivery entirely, others accept only physical cash and there is a third type – hybrid, which accepts both card and cash.

Enabling COD attracts a segment of customers who prefer this payment method for their online orders. This approach increases the percentage of your successful sales and contributes to the growth of your market share.

Key Features of COD Services by euShipments.com

Our Cash-on-Delivery (COD) service is designed to align with customer preferences across Europe while helping you simplify the COD transactions and improve brand reputation. By integrating this flexible delivery option into your checkout, you enhance the overall customer payment experience and ensure smoother operations across borders.

Our COD solution offers a range of key features and benefits, including:

  • Fast access to online sales in 17 EU countries where COD is preferred.
  • COD solution available in 6 major EU currencies.
  • Payouts in preferred currency: either the original COD collected currency or converted to another of your choice.
  • Daily payouts available for faster access to revenue.
  • Supports both traditional bank accounts (IBAN) and fintech accounts such as Ebury, Paysera, Revolut, Wise, and more.

With euShipments.com, COD becomes more than just a payment method – it becomes a strategic advantage. We provide the infrastructure and partnerships you need to scale confidently into new markets, all while maintaining a seamless and professional customer experience. By integrating and using our COD platform, you get automated payments for your COD amounts – daily, weekly or other pre-agreed schedule, in order to simplify your cash accounting.

COD

Who is this delivery option for?

You can benefit from COD payments if you operate through:

Online marketplaces

Online marketplaces

As long as the platform allows a COD payment method during checkout.

Your own eCommerce website

Your own eCommerce website

Where you can enable COD directly in your checkout process.

A dropshipping model

A dropshipping model

With orders fulfilled from suppliers and delivered to end-customers using our COD-supported logistics network.

No matter which sales channel you use, our team and infrastructure ensure secure payment collection, optimized logistics, and reliable payouts, helping you scale with confidence.

Steps and Processes

Utilizing the following detailed steps of the COD process ensures smoother operations and optimized cash flow management for your online business.

  • Your customer places an order on your online store and selects COD payment as their payment option. Our integrated checkout displays shipping fees and other details, ensuring full transparency.
  • We, as your dedicated logistics company, take responsibility for the full delivery process. Our last-mile delivery partner collects the COD payment upon successful delivery, managing the risk and helping reliable delivery payments.
  • Once the COD amounts are collected, we transfer them to you periodically – daily, twice or three times a week – in your chosen currency and to your selected bank or fintech account. This provides you with maximum financial flexibility and convenience in managing your revenue.

Our developed process ensures the smooth and efficient management of your financial resources, relieving you of the administrative burdens associated with collecting and processing COD payments.

Advantages of COD with euShipments.com

COD is an easy and fast method of testing online sales into new countries and markets without complicated integrations with payment processing providers in the checkout. 

Choosing us for COD services provides your business with strategic advantages, including fast and easy transactions, customer trust, and cash flow efficiency.

Expanding Business into New Markets

For eCommerce businesses looking to expand into European markets, accepting payment via COD is a common form of customer transaction.

Increased Trust and Customer Retention

COD is often the more secure and acceptable alternative of an online payment when a given eCommerce brand is unfamiliar to the buyer.

Simplified Payments and Cash Flow Management

With euShipments.com, you can manage your COD operations across Europe without the need for a local bank account or bank account in the local currency.

Flexible Currency Conversion

Currency conversion is based on the daily exchange rate, and depending on market dynamics or your business needs, this setup can be adjusted over time.

Improving delivery success rate of COD parcels

Our monitoring team pays extremely high attention to the COD parcels, especially those with an unsuccessful first delivery attempt.
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Used Technologies

At euShipments.com, we leverage advanced technology solutions to enhance the efficiency and security of COD transactions. In order to support efficient COD transactions, we utilize advanced logistics and payment solutions:

Utilizing advanced technologies in the payment transactions provides the opportunity of transparency and objective control over your business’s financial flow whereas at the same time provides easy and swift solutions for your customers.

euShipments.com Responsibilities

As a well established eCommerce logistics company, euShipments.com ensures:

  • Fund collection and distribution – Merchants receive COD funds without needing to handle banking operations.
  • Daily automated payouts – COD collection and disbursement are automated, reducing administrative workload.
  • Local partnerships with trusted last-mile couriers – Fast COD fund transfers upon receiving confirmation from last-mile partners.
  • Flexible collection and payout options – Businesses can choose in which currency and where they receive their COD funds.

At euShipmetns.com we strive to ensure flexible and full-packed payouts solutions so you can concentrate on your eCommerce business endeavors and not worry about collecting your COD payments.

Recommendations To Online Merchants

For smooth COD transactions, merchants should:

  • Clearly specify payment options during checkout to ensure customers are informed.
  • Ensure products are properly labeled and packaged to prevent delivery refusal.
  • Provide accurate order information to minimize errors and unnecessary shipping fees.
  • Ensure full shipment transparency by providing accurate tracking data for every parcel, including real-time transit updates, current location, and estimated delivery time.
  • Work with euShipments.com to meet expectations for timely delivery and COD processing.

Ensuring all of the above are being covered, makes the shipping process easy which could spare a significant amount of time and effort.

FAQ

How does euShipments.com make Cash-on-Delivery (COD) easier for businesses?

At euShipments.com, we provide COD solutions across multiple European countries, ensuring fast and secure cash collection. We handle the entire COD process – from COD payment collection to transferring funds to your online business – so you can expand effortlessly without financial risks.

What are the benefits of using euShipments.com for COD services?

By partnering with 60+ premium courier companies, we provide fast transit times, competitive COD fees, and frequent cash remittances to your business. This improves cash flow, enhances customer trust, and reduces the risk of delayed payments.

How does euShipments.com reduce the risks of COD order refusals?

We help minimize COD-related risks with our dedicated monitoring and support team, who closely monitor every single COD parcel on a daily basis, especially the ones with an unsuccessful first delivery attempt. They help organize the second attempt by communicating between the last-mile courier and the recipient and working to achieve a higher successful delivery rate.

In which countries does euShipments.com offer COD services?

We support Cash-on-Delivery in 17 European countries, allowing businesses to expand across international markets without worrying about local payment preferences. Our localized approach ensures faster deliveries, trusted courier partners, and smooth cross-border transactions. For more information, reach out to us via email.