When we decided to enter the Bulgarian market, one of the most important challenges we faced was choosing a logistics partner.
Our initial idea was to work with a single Bulgarian courier company and assign all our deliveries to it. Our first meeting with the euShipments team was an important moment for us, because we learned about the advantages of working with a logistics partner who is 100% specialized in e-commerce. Working with euShipments, we have access to the delivery networks of 5 different courier companies in Bulgaria through a single contract and a single software solution. In addition, we have a dedicated euShipments support team for fast communication and feedback when there is a problem that needs to be resolved.
Radoslava NedkovaTogether with euShipments we went all the way in planning a complete logistics solution for online sales and full API integration with our website aroma.bg.
Thanks to the individual approach and the detailed study, the goals that we set for the provided services were achieved. Working together gives us confidence that with a partner like them we have the necessary flexibility to grow and develop our online sales. We recommend euShipments because they know what is needed and they know how to achieve it.
Ralitsa GonkovaAfter we moved our production factory to Varna, euShipments became our trusted partner for fulfillment and courier services. Their flexibility allows us to delegate not only warehouse management (also known as fulfillment) but the whole logistics process as well.
We currently use one of their warehouses, from where we deliver products to our customers in the United Kingdom, the Netherlands, and Germany. Their flexibility allows us to delegate not only warehouse management also known as fulfillment but the whole logistics process as well. Our successful partnership makes us confident to expand our business to more and more destinations.
Edwin NicolaasThanks to our partnership, we were able to offer standard and express deliveries not only in Europe but also anywhere in the world.
eShipments has developed for us a personalized logistics service, through which our customers receive their orders quickly and securely. It is extremely important for us that we have a trusted account manager who assists us with all kinds of questions and cases. We recommend the services of euShipments to anyone who needs a reliable logistics partner!
Yasen RusevWe activated Romania as our first international market with deliveries through euShipments. The company helps us not only with the logistics network for delivery of shipments but also with a lot of advise related to the specifics of the local market and customers.
In addition, they contact the recipients of our shipments free of charge after each unsuccessful delivery attempt. In this way, together we increase the successfully delivered shipments and the trust in our online store.
Nikolay IvanovWe started our international sales on the Romanian market thanks to the professionals from euShipments. We discussed with them in a friendly way the best solutions for us and implemented them together.
With the fulfillment services and domestic courier deliveries, we eliminate the operational commitment to the processing of shipments and so we can focus on marketing and sales. Something very important! From the euShipments fulfillment warehouse in Ruse, we make deliveries on the next business day to both our customers in Bulgaria and those in Romania.
BiotradeHello! My name is Ivelina Marinova and I represent PROMEES - the luxury brand for womenswear and accessories.
Due to the increasing interest in the products of our brand, we started having the goal to sell outside Bulgaria. That is how we learned about InOut and after a meeting with them, we started working together. They consulted us on many issues - not only regarding the Romanian market. but on some accounting and law matters. InOut communicate with our clients by phone and in the popular social media, they translate all the texts that we need for the website, ads, and publications, they pick up the shipments from our warehouse, and they deliver them on the next day. Our partnership already has a two-year history, during which we have multiplied our sales in Romana several times and now we are looking towards Greece as the next destination. We are really satisfied with our productive partnership and the high professionalism of the services provided. It is a pleasure working with the whole InOut team!
Ivelina MarinovaI'm an eMag Marketplace Partner. It was important for me to be able to promote and sell my products in all possible eMag markets outside Bulgaria. This is how I got to know the euShipments services.
Thanks to them, I have been selling successfully in Romania for over a year now, and now Hungary and Poland are online. When a courier waybill is generated from their call center, they contact my recipients in their native language, confirm the delivery details and specify details such as delivery time, amount of cash on delivery, etc. After the call, my waybill is ready, and I only pass on the contents of the shipment for delivery. EuShipments does everything so that the shipments reach their courier partner in Romania and tracks their delivery. If, for some reason, the delivery is not successful, they contact the recipient to arrange a second visit or redirect the shipment to a new address. EuShipments also takes care of cash on delivery, collecting it from the local courier and paying it to their customers in their desired account and in their desired currency.
Alexander Marinov
From an online merchant in Bulgaria to sales in Romania, Hungary, Greece and Cyprus with euShipments I came across their services looking at Romania. It was great for me to know that based on them, I would be able to deliver to a large part of the EU with the "cash on delivery" option.
Valentin KostadinovI own an online store for mattresses and sleepwear.
To euShipments, I commission the loading of products produced from our factory and their storage in their warehouse in Ruse (Bulgaria). There, they receive orders from our e-shop and complete the entire Pick, Pack & Ship process, or Fulfillment, as it is called. Deliveries to end customers are made by the courier companies of their choice in Bulgaria and Romania, and the amounts collected from cash on delivery in both countries are received in my current account in Bulgaria. What made me work with them is that they have a call center with Romanian-speaking staff. Thus I quickly and easily crossed the language barrier with my business.
Teodor Dimitrov