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Client Interface

Client Interface

Our Client Interface is a user friendly platform designed to centralize all your eCommerce logistics operations, putting control and insight at your fingertips. This tool is highly useful for online merchants. It provides information on stock availability, creates booking requests, manages products for fulfillment, and generates detailed statistics. It also supports file imports for orders and/or shipment label generation.

This platform is developed with a focus on an intuitive interface and a user-friendly layout. It brings together powerful tools, reports, exports, and analytics in one easy-to-use solution. It works seamlessly, no matter which logistics service you use, how many countries you ship to, or how many delivery methods you manage. Whether managing inventory for a single site or multiple sales channels, the Client Interface provides access to everything your eCommerce business needs to run efficiently.

Functionalities and Benefits

Our Client Interface goes beyond basic tracking information by offering various functionalities that streamline your logistics operations and support informed decision-making. These include:

Product Creation and Inventory Management

Product Creation and Inventory Management

Stay informed about your stock levels across all our fulfillment locations and create products or bundles easily. These features make it easy to track items in real-time, manage product availability, and respond quickly to demand changes.

Real-Time Shipment Tracking and Creation

Real-Time Shipment Tracking and Creation

Our solution provides you with visibility over your orders by tracking shipments in real time.

Fulfillment order creation

Fulfillment order creation

This functionality also allows you to create shipments and process online orders.

Automated (AWB) Shipping Last Mile Label Generation

Automated (AWB) Shipping Last Mile Label Generation

With just a two-click process, users can generate Last mile AWB shipping labels for each parcel, saving time and minimizing the risk of errors.

Cash-on-Delivery Monitoring and Reporting

Cash-on-Delivery Monitoring and Reporting

Keep track of COD payments across multiple last mile destinations and countries with ease, centralizing all financial data for better transparency and faster reporting. Users have the ability to track delivered orders and those awaiting payment, as well as the option to export reports based on payment dates.

Returns Management

Returns Management

Simplify returns and refunds for your customers with efficient return management features that allow users to handle the entire process within the Client Interface.

Process and Requirements

Our Client Interface is designed for an easy setup, allowing businesses to get started with minimal technical barriers. To get full access it only requires registration in our system and to login from our website.

Our software interface for clients provides different options depending on the services you use. It provides access to the following operations:

  • Creation and statistics of online orders and shipments;
  • Creation of pick up request for a first mile collection of your consolidated cross-border volumes of parcels;
  • Import of .xls or/and .csv files so to create fulfillment orders or/and last mile AWB’s.
  • Creation, management and mapping of product nomenclature;
  • Booking request for sending goods to our fulfillment warehouses;
  • Statistics for shipments, online orders, AWBs, COD, returns, different delivery KPI’s and payments;
  • Setup of integrations with eCommerce platforms and Marketplaces;
  • Management of reverse logistics;
  • Pickup Request.

Our platform is suitable for integration with every operating system and is accessible with little to no training. In the client interface there are explanations and guidelines for the operations and functionalities. Our team is also available to provide you with complete instructions on how to process orders through the interface, import them directly or any other operation.

Key Benefits of the Client Interface

By using all eCommerce logistics functions into a single user-friendly interface, our Client Interface delivers clear advantages for your online business:

Enhanced Efficiency and Automation:

Enhanced Efficiency and Automation:

Automate logistics processes, reducing time spent on manual tasks and the likelihood of errors.

24/7 Order and Shipment Tracking:

24/7 Order and Shipment Tracking:

With real-time tracking and visibility, your team gains a consolidated overview of operations.

Comprehensive Inventory Management:

Comprehensive Inventory Management:

Access detailed data on inventory levels across all our warehouses, ensuring your supply chain is fully optimized.

Cost and Time Savings:

Cost and Time Savings:

By using apre-built integrations between your online platform and our delivery software and network, avoid the high costs and long timelines associated with custom software development.

Scalability:

Scalability:

Built to grow with your business, the Client Interface adapts to increased order volumes and supports expansion into new markets seamlessly.

Data-Driven Insights:

Data-Driven Insights:

Built-in analytics provide insights into your operations, allowing you to make informed decisions and optimize performance.

Customizable Reporting:

Customizable Reporting:

Enjoy the flexibility to export any statistics and access a custom statistics view, giving you the ability to tailor your data analysis to your business needs.

Our Client Interface empowers your team with the tools and insights needed to streamline logistics, reduce costs, and confidently scale your business to meet future demands.

Elements

To create a truly user-friendly interface, we’ve designed all the interface elements to provide an efficient and smooth user experience. Key elements include:

By removing unnecessary elements and implementing familiar icons and drop-down menus, we’ve created an environment where users can focus on what matters most without distraction.

A User-Friendly Interface for Today’s Logistics Challenges

In today’s fast-paced eCommerce world, a user-friendly interface is essential for streamlining logistics and maximizing efficiency. Our Client Interface brings together all critical logistics elements into one centralized, easy-to-use solution. This intuitive interface minimizes complexity, ensures all users can complete tasks efficiently, and supports your growth every step of the way.

For online businesses seeking a working solution to manage logistics, track orders, and oversee inventory in real-time, our Client Interface is an ideal solution. Get started today and let us help you enhance your logistics capabilities and achieve greater success in your eCommerce journey.

SEND INQUIRY

FAQ

Is the Client Interface compatible with different devices?

Yes, our Client Interface is designed to work across different types of devices, from desktops to tablets and smartphones, ensuring you have full control over your logistics from anywhere. This responsive design enhances the user’s experience, providing quick access to essential data regardless of device.

Does the Client Interface support multi-channel sales?

Our Client Interface supports managing inventory and orders coming from multiple sales channels, including eCommerce marketplaces, custom websites, eCommerce platforms and drop shipping. This feature helps you keep track of inventory and shipments, even when managing orders from various sources.

How secure is the data in the Client Interface?

Data security is a top priority in our platform. Our Client Interface includes advanced security protocols to protect sensitive information, such as inventory and shipment data.

What types of reports can I generate using the Client Interface?

Our Client Interface allows you to generate a wide range of reports, including custom statistics, inventory levels, order statuses, shipping and delivery performance, and payment tracking. You can also export reports based on specific time frames and other customizable criteria, according to your needs.

Is the Client Interface available in multiple languages?

Our Client Interface is available in multiple languages, providing flexibility for businesses operating in different regions. This ensures that users can navigate and utilize the platform in their preferred language.