The most important part of an international delivery is which courier will "walk" the so called "last mile". They must be highly trusted by your customers, and preferably to be the courier who usually delivers their online orders. Over the years of working with ecommerce clients, we have selected the best couriers in each of the countries to which we deliver your shipments. We connect you to them through a linehaul solution organized by us - no intermediaries or reassignments. For us, this is the most optimal way to run an international courier service - with competitive transit time and at a fair price.
There is no need for you to choose the courier by yourself and learn from your own mistakes. We have already done this for you. We provide you with all our know-how right from the moment of your first order for the international market. From our experience, we have learned that there is no single international courier able to handle your shipments at the same high level throughout your network. For this reason, we have selected strong local courier companies for you and the goal is always the same - fast and successful deliveries!
No! If you have entrusted your international courier shipments to us, you do not need current accounts in different currencies and countries. We have put together the most optimal way to handle the collected cash amounts. When the shipment is delivered, an employee of the courier company receives the COD amount from your client in the local currency, and within the agreed term this amount arrives in our transit account, from which we can convert the total amount of cash payments in the same currency or into another chosen by you. It does not matter in which European country your current account is. You only pay the cash on delivery charge included in your logistics contract. This way, you have all you need for working with this much sought-after service, at the most competitive price possible.
Our clients sign a single logistics service contract with us. On this basis, they have the opportunity to work with the full portfolio of over 20 courier companies in Europe. Save time in dealing with couriers by assigning this to us, so you can focus on increasing your sales instead.
While working with our new clients, we very carefully examine their operational models, the number of staff involved in dealing with couriers and warehouse work, as well as the space required for their business. Based on these analyses, we are able to honestly share whether the better-performing and more cost-effective option is outsourcing the warehouse activities and working with a Fulfillment partner. When working with the latter, several things are 100% sure - you entrust your shipments to an experienced team, you do not worry about peaks and downturns in the number of orders, and you always pay according to the volume of used warehouse space and the number of processed orders.
There is no simple answer to this question because there are severals variables to consider. It depends on your key markets and countries of delivery. The right Fulfillment Warehouse is either in your target country or delivering to it within a few business days. This is the only way to get the perfect balance between transit time and cost. If you want to deliver quickly and cheaply to Hungary and the Czech Republic, then our warehouse in Hungary is best for you. However, if you want your online store to be as successful as possible in Bulgaria and Romania, then there is one choice and it is our Fulfillment warehouse in Ruse, Bulgaria, from which we deliver your shipments to both countries in 24 hours.
An international road courier service only works properly if the transit time is similar to the transit time offered by your competitors in the particular market. However, if the delivery time is more than 4-5 business days, then you should consider a Fulfillment Warehouse located in or near the country of delivery. Only in this way will you be able to deliver within a competitive transit time and at the price of a domestic courier service.
First of all, the tracking of the shipments thet we process is 24/7. This is because the shipments leave the address of your warehouse with the waybill with which they will be delivered to the door of your customers abroad. This is because there are no unnecessary reassignments, intermediaries and other entities along the way, that would make tracking difficult and sometimes impossible. You can always receive up-to-date information about your shipments in two interchangeable or complementary ways; Client interface and / or full API integration of your online store with the IT environment we have developed. In this way with just a few clicks you keep track of all your shipments, regardless of country of delivery.
Yes. This is one of the services that is covered by our Fulfillment activities. Each of our warehouses can receive the shipments that are undelivered or refused, as well as returned products. On the first business day after the physical return of the shipment to the warehouse, the product is again available to you for resale and delivery. Our ecommerce clients also have the opportunity to use our warehouse addresses as their local partner addresses for the respective country.
Yes. When an online store has a local return address, it is even more competitive to the local strong players and inspires more trust in its new customers, Also, an easy and quick return process increases the chance of the customer coming back to buy again.
Yes. We have developed a specialized software for processing your orders, turning them into courier shipments and from there on to delivered shipments. High level of automation is one of our key advantages. Our IT infrastructure allows integration with end customers (online stores), other logistics companies and affiliate Fulfillment warehouses. It allows the receipt of information from your e-shop, generation of orders and courier waybills, monitoring product stock in the warehouse, tracking of shipments and cash on delivery amounts - all this to happen without human intervention. All you have to do is track your sales and analyze results. The API integration we have designed and built allows for process automation with all commercially available e-commerce platforms.
No. You only need one integration with euShipments, through which you can not only generate orders and shipments, but also keep track of all stock information, number of shipments processed and processed returns. With one single API integration, you get access to the entire portfolio of over 20 European courier companies that are also leaders in the courier market in the country that they serve.